Hiring: Head of Revenue Operations Company: Steer Location: Raleigh, NC Job Posted Time: 2026-09-16 14:23:58 Employment Type: Remote Target Skills & Keywords : HubSpot, SQL, SaaS, Segment About the job Experience: •8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives. Required Skills: •This role is 100% remote and available to US-based candidates. (Boston, MA preferred) •An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity. •A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy. •A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows. •A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster. •A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations. •Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first. •Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability. Qualifications: •Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows. •Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops. •Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company. •Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise). •Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks. •Initial Screen: 30 min with the Lead Recruiter •Hiring Manager Interview: 45 min with the CRO •Problem Solving Interview: 60 min with the Director of People •Cross-Functional Interviews: 30 min with the Head of Sales & 30 min with the CEO •We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!