Hiring: Head of Public Services Company: Atlanta University Center Robert W. Woodruff Library Location: Atlanta, GA Job Posted Time: 2026-09-10 14:32:33 Employment Type: Full-time Target Skills & Keywords : Accessibility, User Experience About the job Required Skills: •In collaboration with the Assistant Director of Public Services and Academic Engagement, provides supervision, strategic direction, and leadership for the User Experience Team and public services points •Provide direct supervision to oversee the management, operation, and strategic development of the Technology Design Studio and associated audio-visual labs and creative spaces. •Implement staffing models, workflows, and service standards that align with user needs and institutional priorities. •Partner cross-functionally with the Assistant Director to align public services with broader academic engagement strategies such as research and reference services and student success services •Implement customer service frameworks that promote consistency, accessibility, and inclusivity at all public services points in the Library •Manage and maintain public technology resources, including Windows and Apple computers, productivity and creative software, multimedia workstations, recording studios, audiovisual equipment, and 3D printers, to support teaching, learning, research, and creative production. •The Atlanta University Center (AUC) Robert W. Woodruff Library is a place where forward-thinking and innovative employees work and collaborate. If you wish to become part of our talented group, please apply today! •The Robert W. Woodruff Library Compensation: •Generous paid time off for both full-time & part-time employees Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!