Head of Marketplace
OpenAI - San Francisco, CA
Hiring: Head of Marketplace Company: OpenAI Location: San Francisco, CA Job Posted Time: 2026-09-13 07:41:08 Target Skills & Keywords : AI About the job Experience: •15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships, or general management. Required Skills: •Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. •Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. •Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. •Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. •Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. •Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. •Establish standards for solution quality, safety, compliance, performance, and lifecycle management. •Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications: •Proven experience owning a scaled B2B marketplace or platform business with measurable commercial and customer outcomes. •Comprehensive expertise in both sides of marketplace development: partner supply and customer demand. •Strong product and commercial judgment, with the ability to make principled tradeoffs across growth, quality, trust, and ecosystem health. •Demonstrated ability to build alignment across product, engineering, sales, marketing, finance, legal, security, policy, and operations. •Outstanding executive communication and relationship-building skills across internal leaders, customers, and partners. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!