Hiring: Head of Enterprise Monitoring and Observability Company: Guardian Life Location: Bethlehem, PA Job Posted Time: 2026-09-16 14:43:25 Employment Type: Full-time / Hybrid About the job Experience: •10+ years of experience in infrastructure operations, platform engineering, observability, reliability engineering, or related technology disciplines. •5+ years of experience leading enterprise-scale engineering or operational teams. Required Skills: •Responsible for defining and executing the enterprise observability strategy, operating model, and platform roadmap that enable proactive, predictive, and resilient technology operations. •This leader owns the enterprise capabilities for monitoring, telemetry, event intelligence, operational analytics, and observability engineering, ensuring technology services are observable, measurable, actionable, and continuously improving. •This leader partners closely with infrastructure, cloud, middleware, application, security, resiliency, and service management teams to build a unified enterprise-wide observability capability. •Define and execute the enterprise observability vision, strategy, operating model, and multi-year roadmap. •Establish standards and governance for monitoring, logging, metrics, tracing, telemetry, alerting, and service observability. •Lead the evolution of observability capabilities from reactive monitoring toward proactive, predictive, and automated operations. •Drive enterprise adoption of modern observability practices, frameworks, and engineering standards. •Own the strategy, architecture, lifecycle, and operation of enterprise monitoring and observability platforms. Qualifications: •Deep expertise in observability platforms, monitoring technologies, telemetry pipelines, logging, metrics, distributed tracing, and operational analytics. •Demonstrated experience implementing enterprise monitoring strategies and improving operational reliability at scale. •In-depth knowledge of cloud platforms, hybrid infrastructure, automation, DevOps practices, and modern operational architectures. •Excellent leadership, communication, stakeholder management, and strategic planning skills. •Increased enterprise monitoring and observability coverage. •Reduced mean time to detect (MTTD) and mean time to resolve (MTTR). •Improved signal quality and reduced alert fatigue. •Increased adoption of observability standards and platform capabilities. •Improved service reliability, operational resilience, and operational efficiency. •Expansion of predictive analytics, automation, and AIOps capabilities across Enterprise Technology. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!