Hiring: Head of Enterprise Applications Company: Benchling Location: San Francisco, CA Job Posted Time: 2026-09-17 05:43:26 Employment Type: Full-time / Hybrid Target Skills & Keywords : Change Management, NetSuite, R, REST, SaaS, Salesforce, Slack, Snowflake, Vendor Management, Workday, Zendesk About the job Experience: •10+ years in enterprise or business applications. •5+ years leading teams in a fast-paced startup environment. You've managed managers and owned a budget. Required Skills: •Why this role, and why now •The foundation is built. The integration practice is live and shipping. A recent identity re-architecture cut Salesforce access tickets by roughly 65% in three months. The business helps rank a prioritized roadmap, and that roadmap is full of work that moves revenue. •Benchling is scaling. You'll own a portfolio spanning Salesforce/CPQ, NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato, and the rest of the SaaS estate that Benchling runs on. •The revenue and finance architecture is being rebuilt for the next stage of the company. Quote-to-cash, pricing and packaging, and consumption billing are all in motion, alongside the systems controls that public-company financial reporting requires. These are the programs that determine how fast Benchling can sell, bill, and close. •Most teams like this scale by adding people. This one won't. The opportunity here is to design a function whose output grows faster than its headcount, where automation and AI absorb the operational load, and where the business solves more of its own problems by design. That's a rare thing to build, and Benchling is committed to funding it. •Own the portfolio and the architecture. Set the target-state SaaS portfolio, the integration standards, and the data-flow patterns for the company. Govern platform selection, rationalization, and lifecycle decisions. Decide what we buy, build, consolidate, and retire, and back each call with cost and risk data. •Land the programs that move revenue. You'll take the reins on a set of high-visibility programs across quote-to-cash, pricing and packaging, and consumption billing. Assess them quickly, shape them to the outcome the business needs, and give clear, early guidance on what will land and when. •Multiply team output through automation. Take the delivery work this team does today, including configuration, change management, testing, release, access review, and ticket triage, and systematically remove the manual parts. Set targets, instrument the work, and report the results. Success is measured in throughput and quality per person. Qualifications: •You've owned a multi-platform SaaS portfolio at scale, spanning at least CRM, ERP, and HRIS, plus the integration layer between them. •Deep Salesforce experience, including quote-to-cash and CPQ/RevCloud in a company with real pricing and packaging complexity. •Hands-on familiarity with an integration platform such as Workato, MuleSoft, Boomi, or Tray, and a point of view on how to run an integration practice rather than a queue of one-off connections. •A track record of measurable automation outcomes. You can name the metric, the baseline, and where it stands now. •Practical experience applying AI to enterprise application work, with the judgment to tell a real value-add capability from a demo. •You've built internal self-service that reduced request volume, and you can explain how you got the business to adopt it. •You've scaled systems controls through a company's move to public-company financial reporting. That means designing and operating SOX IT general controls across core financial systems, running access reviews and change management to an auditable standard, automating evidence collection, and working directly with internal and external auditors. •You've taken over programs mid-flight and stabilized them, including telling a senior sponsor that a committed date needs to move. •Strong vendor management: contract negotiation, renewal strategy, and portfolio rationalization with documented savings. •Clear written communication with non-technical audiences. You can explain a systems tradeoff to a savvy CFO and a process tradeoff to a sales team in the same week. Compensation: •$244,000 - $366,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!