Hiring: Head of Deposit Operations Company: National Cooperative Bank Location: Arlington, OH Job Posted Time: 2026-09-15 12:01:16 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Product Management, Regulatory Compliance, Risk Management About the job Experience: •10+ years of leadership experience managing multi-functional Deposit Operations organizations, including direct oversight of leaders, managers, and teams. •10+ years of experience managing deposit operations, core processing platforms, and commercial cash management systems within a regulated financial institution. •10+ years of experience leading financial services operations with demonstrated expertise in operational risk management, regulatory compliance, audit management, fraud mitigation, business continuity, and control frameworks within a regulated banking environment. Required Skills: •Lead Deposit Operations Team to ensure assigned products meet customer demands, are positioned optimally to drive revenue, minimize operating expense, remain competitive, and are delivered within acceptable quality standards. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. •Leadership and strategic development and ongoing refinement of vendor operations with end-to-end product capability – vision, strategy development and implementation. This includes resolving any obstacles involved in supporting the product delivery to the customer. •In collaboration with line of business leaders and Treasury Product Management develop and implement new deposit products and services, commercial cash management, correspondent banking, digital banking, and payments for delivery across multiple channels. •Lead Deposit Operation’s technology and operational business planning to ensure initiatives meet the needs of our customers and are properly conceived to maintain our competitive edge. Oversee the continued refinement of an operating model (people, process, and technology) dedicated to delivering NCB’s core value of Customer Focus. •Develop departmental budgets in accordance with established guidelines; administers compliance to meet budgetary goals and negotiates changes as required. •Risk Management •Stay abreast of economic, regulatory, technology innovations, and competitive developments as they impact deposit operations, serving as the subject matter expert at NCB. Qualifications: •Collaborative leadership style with strong interpersonal, communication and relationship management skills •Demonstrated capacity to interact effectively, both in person and virtually, with senior management across the bank, customers, and critical third parties including Fiserv, Q2, FIS, and Finastra •Visionary leader with a demonstrated ability to advance concepts from strategy development through implementation, adoption, and growth stages •Background in cash operations, treasury, and/or similar commercial investment services •Superior verbal, business writing and presentation communication skills •Superior influencing, negotiating and conflict management skills; willing to vocally demonstrate expertise in meetings and committees of all types •Proficiency in Microsoft Office (Copilot, Teams, Excel, Word, PowerPoint) and willingness to embrace and champion constantly evolving technologies and capabilities •Bachelor’s degree and/or equivalent experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!