Hiring: Head of CRM & Sales Insight Platforms Company: WTW Location: Arlington, VA Job Posted Time: 2026-09-11 11:50:35 Target Skills & Keywords : Agile, Change Management, Salesforce, Stakeholder Management, Workday About the job Required Skills: •The Global Lead for Sales Process & Analytics is a leadership role responsible for defining, driving, and governing the global strategy within IT for sales technology platforms—primarily Dynamics 365 CRM and Global Sales Analytics. •This role ensures that global sales systems, data, and processes align with business strategy across Sales, Marketing, and other key stakeholders. The position combines strategic leadership, platform ownership, vendor and stakeholder management, and oversight of an internal development/operations team. •Partner cross-functionally with Business Stakeholders in Sales and Marketing to ensure Sales Related systems align with business strategy. •Assist business stakeholders in developing long term strategies that leverage our global Sales platforms across both sales transactions and analytics. Provide thought-leadership in this domain. •Interface directly with external suppliers and the internal team to ensure the on-going stability of the various sales platforms – ensuring their reliable performance and availability. Implement and monitor controls as required. •Provide management to an internal team who will develop, groom, and prioritize backlog, and clarify and translate business needs into a detailed requirement. Ensure that development aligns with strategic priorities. •Demonstrated capacity to communicate strategic technical direction and provide consultation as required to Sales Operations, Marketing and the wider business as appropriate. •Interface directly with associated IT Corporate Platform leadership to deliver strategic IT objectives to the business Qualifications: •Good understanding of sales & marketing processes in the consulting or insurance broking industry. •Understanding of PowerBI capabilities and Dashboard design concepts •Demonstrated capacity to understand and work with teams developing solutions in an Agile environment Compensation: •$130,000 - $160,000 / year •Flexible work environment (work from home / hybrid options) •This role is also eligible for an annual short-term incentive bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!