Hiring: Guest Service Supervisor- Miami Station Company: Brightline Trains Location: Miami, FL Job Posted Time: 2026-09-12 10:45:33 Target Skills & Keywords : Agile About the job Experience: •10+ years of proven experience in a senior leadership role within the Retail or Hospitality industries Required Skills: •As a critical member of the Brightline Station Operations team, you will assist the Station Manager in direct daily operations and all aspects of the business within the station, keeping safety at the forefront of everything you do. •Rotate as a Duty Manager and monitor schedules and communication activities in all areas. Qualifications: •Bachelor’s degree in business management, Retail, or Hotel Operations •Fifteen (15) or greater in increasing roles of scope and management responsibility. •Strong background in food and beverage management with a passion for creating exceptional dining experiences. •Demonstrated success in developing and implementing revenue-generating strategies. •Demonstrated success in improving forecast accuracy and delivering on operational or financial KPIs. •Previous experience with developing policies and procedures and conflict resolution processes is required. •You have 2 or more years of operational experience in a hospitality operation. •You can report to WPB, Boca, and FLL Stations. •Knowledge of F&B operations/standards preferred. •Knowledge of inventory management/logistics. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!