Hiring: Group Director, Top Client Development - Northeast Company: CHANEL Location: New York, NY Job Posted Time: 2026-09-16 14:55:38 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint About the job Experience: •10+ years of progressive experience in luxury retail, client development, or a related strategic leadership role, with a proven track record of driving client engagement and business growth at the boutique and market level. •10 years in client development, luxury retail, or related fields. •Minimum 10 years in client development, luxury retail, or related fields. Required Skills: •Are you ready to shape the future of Chanel’s top client experience across the Northeast. CHANEL is seeking a Director, VIC & Client Development Strategy to lead, innovate, and elevate our client engagement programs across all boutiques and key markets in the Northeast, including NY, Boston, Chicago and DC •What Impact You Can Create At CHANEL •Spearhead the assessment of opportunities and risks related to VIC client activity and engagement across the Northeast, developing creative, market-specific strategies and solutions. •Serve as the primary advocate for boutique needs and client development initiatives in NY, Boston, Chicago and DC, ensuring the unique characteristics of each market inform your approach. •Dedicate significant time in-boutique, collaborating directly with Client Development Managers to service and build relationships with Top Clients, ensuring an exceptional, personalized luxury experience. •Champion the alignment of local client development activities with the overall strategic direction of the US market, providing insights and recommendations to senior leadership. •Lead cross-market collaboration, ensuring best-in-class execution of client events, experiences, and engagement strategies, both domestically and internationally. •Foster a culture of partnership, innovation, and continuous improvement across boutique teams, regional leadership, and home office partners. Compensation: •Other components [may/will] include bonus potential, benefits, and/or perks Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!