Hiring: Global Operations Analyst Company: Lumary Location: Denver, CO Job Posted Time: 2026-09-14 14:44:59 Employment Type: Contract / Hybrid Target Skills & Keywords : Agile, Jira, Salesforce, Zendesk About the job Experience: •2+ years of experience in an operations, IT support, admin, coordinator, or similar role, even if it’s been fairly general. Required Skills: •This is a Global Operations Analyst role with a primary focus on IT Operations support across the business, extending our IT coverage closer to follow-the-sun and keeping our shared Salesforce environment clean and well-documented. Based in Denver, you’ll also be the go-to person for practical office logistics on the days the team is in. •This is a role for someone who is naturally organized, comfortable context-switching between IT, HR, and systems work, and doesn’t need everything handed to them on a plate. •Senior Director, Partnerships, Integrations & Ecosystems. •The Senior IT Manager in Adelaide on global IT priorities, and the US Director of Operations on identifying and delivering opportunities to improve the Salesforce platform in Australia. Day-to-day priorities are set collaboratively. •Your responsibilities span global work. Within each area, you are the person executing the work and making it happen reliably. If you spot a gap, an inefficiency, or a better way of doing something, we want to hear it. Flagging improvements is part of the job. •Global IT Operations and Onboarding •Support IT operations globally, acting as the on-the-ground point of contact for the US office while working closely with our Senior IT Manager, based in Adelaide, to extend coverage across time zones. •Process and fulfill ad hoc access requests, provisioning and revoking system access for users globally, as directed. Qualifications: •You’re naturally organized and get a quiet satisfaction from ticking things off the list. •You’re comfortable working across a broad mix of tasks in a single day, including IT, HR, systems, and occasional office logistics, without losing your head. •You communicate clearly and proactively: if something’s blocked, you say so. •You’re comfortable working with cross-functional tools. We use Claude, Salesforce, Formstack, Jira, and others; you don’t need to know all of them on day one. •You’re happy to flex your schedule occasionally to overlap with our Australian team when needed, and you manage your own time well. •You’re comfortable being the go-to person for practical office logistics on the days the team is in, without it being the main part of the job. •You have 1–2+ years of experience in an operations, IT support, admin, coordinator, or similar role, even if it’s been fairly general. •Prior exposure to Salesforce or another CRM, and comfort with ticketing tools such as Jira or Zendesk, is a plus but not required. •We ‘Lead with an open heart’ - meaning we cultivate trust even when there is no trust, assume good intentions and have the courage to be vulnerable. •We ‘Start with the end in mind’ - meaning we focus on the long-term impact of our actions, making decisions with purpose and sustainability in mind. Compensation: •$70,000 - $70,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!