Hiring: Global Logistics Specialist Company: iHerb Location: United States Job Posted Time: 2026-09-11 10:17:56 Employment Type: Contract About the job Required Skills: •The Global Logistics Specialist will accomplish tasks under the Global Logistics Leadership. This position will coordinate in English with various international logistics companies to ensure outbound shipments are processed timely and economically. •Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, etc. for the assigned carriers •Build relationship with carriers such as FedEx and DHL to resolve delivery related issues and identify opportunities for projects/initiatives to achieve mutual growth •Develop new, progressive, and creative delivery programs/products throughout the assigned shipping lane(s) •Set-up new and continually improve existing processes for the assigned lanes and carriers. •Perform research, gather, and analyze data for assigned lanes and projects •Actively identify and scope new opportunities to improve how we serve customers and business processes •Maintain TMS vendor rates and routings, lead times, pick-up times, logos, VAT, tracking mapping, and shipping content. Qualifications: •Vendor management experience to drive success for the end consumer •Knowledge of customer service principles and practices •High degree of accuracy and attention to detail •Excellent organization skills and ability to multi-task •Highly proficient in all Microsoft Office software including Google Docs, Word, PowerPoint, Excel and etc. •Generally requires a minimum of two years of related experience. •High school diploma required. Bachelor’s Degree preferred, or equivalent experience required. •Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!