Hiring: Global Head of Child Safety - Trust & Safety Company: TikTok Location: Austin, TX Job Posted Time: 2026-09-10 14:43:41 About the job Experience: •5+ years of experience working with Trust and Safety issues with an emphasis on child safety, including online abuse. •5+ years of management experience leading operational and cross regional teams. Required Skills: •Also work closely with internal teams to create and streamline business and operational processes, and increase our overall operational efficiency and child safety investigative capabilities to ensure our products are free of any violative content. •The team is seeking an experienced leader with excellent judgment, exceptional partnering skills and a passion for protecting children. •Lead a team of Child Safety Leads and Specialists, ensuring daily operational effectiveness, set goals for the team, and be responsible for their wellness. •You'll coach/mentor team members and devise development plans for their professional development. •You'll lead and manage escalations of child safety requests, including from law enforcement, liaising with Legal, Policy, Product, Government Relations and Law Enforcement Operations colleagues whenever necessary. •You'll identify risks and issues across the business and create programs and processes to solve them proactively. Establish regular reporting to keep stakeholders up to date on progress, findings and recommendations. •You'll manage multiple projects of moderate-to-high complexity and scope. Work cross-functionally to ensure coordination and alignment on objectives and key results. •You'll enhance our operational workflows via process improvements and identification of automation opportunities. Drive innovation regarding processes and best practices for implementing policies. Qualifications: •You have at least 5+ years of experience working with Trust and Safety issues with an emphasis on child safety, including online abuse. •You have at least 5+ years of management experience leading operational and cross regional teams. •You have experience in handling Law Enforcement Child Safety investigations and engaging with Law Enforcement. •You have experience in reviewing or being exposed to sensitive content as a part of removal flows calibrations and escalations management. •You have experience in managing multiple projects and devising team strategies. •You have the ability to work successfully in cross-functional teams, senior stakeholders, and executives. •You have excellent verbal and written communication, and presentation skills. •Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​ Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!