Hiring: General Manager Company: Placemakr Location: Pittsburgh, PA Job Posted Time: 2026-09-13 11:38:31 Employment Type: Remote Target Skills & Keywords : Change Management, Microsoft Excel About the job Experience: •3+ years’ experience in a leadership role within retail, food & beverage, hospitality or similar environment, where adaptability isn’t optional and customer service is at the heart of the operation •1+ years’ experience of successful multi-department leadership; retail, food & beverage or hospitality-focused experience strongly preferred •5 years of employment •18 years or older in order to be considered for employment with Placemakr. Required Skills: •Lead with relentless curiosity and self-starting drive - recognize trends fast, adapt faster and demonstrate mastery of all aspects of your building (from people and service to operations and financials, you should be a pro!) •Consistently provide an exceptional experience to anyone you interact with, so our teams, guests, residents and partners walk away thinking "I have to tell my network about this place!". Be the trusted friend, local insider and subject-matter-expert all rolled into one •Set the bar for a safe, secure and compliant environment for all by adhering to and driving accountability for established policies and procedures. We like to challenge the status quo, but we don't play fast and loose with safety, service and operational standards. •Follow a schedule that's as flexible as our business model - working days, evenings, overnight and weekends to understand the nuance of our business, observe the team and drive consistency. Not all weeks will look the same, and that's the point. •Embody leadership in action, not by managing a checklist, but by motivating, developing, engaging, challenging and driving accountability for your team in real time. Proactively succession plan and identify gaps in talent across your team - then, solve for those gaps! •In partnership with Area and non-property leadership, train, re-train and (when needed) re-invent how we do things across people, operational and financial expectations. Use processes and guidance when they work, suggest them when they don't exist and always push for consistency when a trusted partner believes in something. •Own the success of company-wide or property-specific people-related initiatives that support hiring, engagement, retention and development of all members of your property team. •Partner cross-functionally with your Talent Acquisition partners to support consistent hiring practices while getting scrappy with finding top talent through local connections or boots-on-the-ground recruiting tactics. Qualifications: •This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!