General Manager

HEI Hotels & Resorts - Minneapolis, MN

Hiring: General Manager Company: HEI Hotels & Resorts Location: Minneapolis, MN Job Posted Time: 2026-09-03 14:51:17 Employment Type: On-site Target Skills & Keywords : Quality Assurance About the job Experience: •5 years of management experience, preferably in both Rooms and Food and Beverage. •Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage. Required Skills: •Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. •Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel. •Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. •Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team. •Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts. •Meet with potential and current clients to promote hotel. •Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool. •Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel. Compensation: •$170,000 - $180,000 / year •Discretionary Performance Bonus Eligible? Yes Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!