Hiring: General Manager Company: Confidential Jobs Location: Fort Myers, FL Job Posted Time: 2026-09-10 10:56:05 About the job Experience: •12 years of comparable experience; MBA preferred. •3 years of supervisory or management experience with P&L oversight. •At least 3 years of supervisory or management experience with P&L oversight. Required Skills: •Delivers overall performance and results for the transportation location. •Collaborates with company leaders to understand overall business goals and creates an operating plan to support these objectives. •Ensures the location operates as a customer-centric team focused on building strong and effective customer partnerships. •Develops operating plans and priorities to address resource and operational challenges in alignment with regional leadership and company standard operating procedures and policies. •Communicates company values, strategies, and objectives while encouraging feedback and input from employees. •Reviews budgets and develops the annual operating plan and business review. •Develops short- and long-range business plans to increase incremental business, revenue, and margins. •Directs, coaches, and develops location staff across operations, dispatch, routing, administration, maintenance, customer service, and safety to ensure employees have the skills and abilities to perform their responsibilities effectively and independently. Qualifications: •Bachelor’s degree in business administration, management, transportation, or a related field, or 10–12 years of comparable experience; MBA preferred. •Proven ability to meet service delivery expectations, including customer service, operational performance, and safety standards. •Demonstrated capacity to travel up to 10%. •Bilingual abilities are a plus. •Knowledge of risk assessment and the ability to resolve customer issues while minimizing unnecessary business risk. •Knowledge of transportation services, operational policies, procedures, and best practices to effectively manage location personnel. •Knowledge of customer service best practices and the ability to build and maintain strong customer relationships. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!