Gateway Fleet Specialist

SpaceX - Redmond, WA

Hiring: Gateway Fleet Specialist Company: SpaceX Location: Redmond, WA Job Posted Time: 2026-09-02 18:03:16 Employment Type: Remote Target Skills & Keywords : Fiber, Flink, Make, PATs, SQL About the job Experience: •2+ years of experience operations, logistics, technical support, field service, data analytics, project management, or a similar role involving distributed assets •1+ years of experience in a customer support associate, technical support associate, quality specialist, process planner, business analyst, or leadership role Required Skills: •Own the maintenance, operations, health, and growth for our fleet of Starlink Gateway Antennas and Sites for a region of the world •Manage spare parts strategy, inventory planning, and materials movement across the region, to maintain rapid response readiness for both planned and emergency maintenance •Monitor fleet health using dashboards and telemetry data to identify issues, diagnose software and hardware failures, drive timely repairs, and identify emerging degradation trends. •Partner with engineering teams to execute fleetwide campaigns and perform root cause analysis on antenna and site failures across electrical, fiber optic, radiofrequency, and mechanical systems •Coordinate with logistics providers, customs authorities, and regional partners to ensure timely and compliant international shipping of critical parts and equipment •Manage relationships with contracted labor in the region, including training and capability development •Analyze operational data and field feedback to identify systemic pain points and drive improvements in processes and tools •Share ownership of the team’s growth: work with engineers and specialists to build scalable organizational structures that can support the rapid expansion of the world’s largest fleet of satellite ground stations. Qualifications: •High school diploma or equivalency certificate •2+ years of experience operations, logistics, technical support, field service, data analytics, project management, or a similar role involving distributed assets •Preferred Skills And Experience •1+ years of experience in a customer support associate, technical support associate, quality specialist, process planner, business analyst, or leadership role •Hands on experience with satellite ground stations, antennas; electrical, fiber optic, radiofrequency, or mechanical systems •Experience supporting geographically distributed technical equipment or infrastructure •Experience querying and analyzing data using SQL and/or other data visualization tools •Background in root cause analysis and cross-functional collaboration with engineering teams •Experience managing contractors or third-party vendors, particularly in international or remote environments •Familiarity with MRP/ERP systems and sp Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!