Hiring: Gallery Guide Company: Milken Institute Location: Washington, DC Job Posted Time: 2026-09-10 11:06:43 Employment Type: Contract / On-site Target Skills & Keywords : Accessibility, Workday About the job Required Skills: •Provide a welcoming, engaging, and excellent visitor experience from entry to exit for all visitors. •Actively greet visitors and provide an orientation to the Milken Center for Advancing the American Dream and help plan their visit through the American Dream Experience. •Distribute, sell, and validate tickets for general admission, special experiences, and public programs through a ticketing system. •Support visitors through security screening and support the security team as needed and appropriate to keep our spaces safe. •Monitor and manage visitor flow through main entrances and exits, as well as galleries and exhibition spaces. •Welcoming group visits, including student groups, with an orientation to the Center. •Facilitate a variety of visitor engagements including tours, pop up activities, and object talks. •Engage visitors in informal conversation about the exhibition and its content throughout visiting hours. Qualifications: •The ideal candidate has a healthy sense of humor, a passion for engaging with others and thrives in a highly collaborative environment while taking ownership of own duties. •Thrive in this role if you are an enthusiastic communicator committed to providing outstanding customer service and passionate about offering best-in-class experiences. •Gallery Guides adhere to a detailed schedule of rotating posts throughout the workday, requiring a high level of punctuality. •A high level of adaptability to support the changing needs of visitors, groups, and the organization. •Strong interpersonal and communications skills are required. •MCAAD’s topical focus means a background and special interest in its mission and pillars is beneficial: health and science, education and learning, finance, entrepreneurship, plus unique aspects of the American journey (U.S. history, immigration, aspiration and inspiration, advocacy, democracy, civic engagement, community development, and more). •The ability to quickly develop positive working relationships, support colleagues, be flexible, and thrive in a fast-paced, fun and creative environment is a must. •All work will take place on-site in our public visitor center. Availability on weekends, occasional evenings, and holidays is required. The working schedule for this role will be Thursday–Monday, 9:15 a.m. to 5:45 p.m. •Physical aspects of the role include the ability to stand or be on one’s feet for extended periods of time and move equipment, such as signage, chairs, or stanchions on a cart. All Gallery Guides must adhere to a team dress code. This role may require occasional work outdoors during busy seasons. •We are interested in qualified candidates who are eligible to work in the United States. Please note, we are not sponsoring visas at this time, being authorized to work in the U.S. is a precondition of employment. Compensation: •Health Care Plan (Medical, Dental & Vision) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!