Hiring: Functional Anayst I (Hybrid) Company: CareFirst BlueCross BlueShield Location: Baltimore, MD Job Posted Time: 2026-09-17 10:12:25 Target Skills & Keywords : Microsoft Office About the job Experience: •2 years experience in (level 2 or above) operational role. •Knowledge, Skills And Abilities (KSAs) •Demonstrated capacity to recognize, analyze, and solve a variety of problems. •Highly proficient in Microsoft Office and similar applications. •Organized, detail-oriented while meeting strict deadlines. Required Skills: •Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution. •Supports operations systems by providing operating information to customers; answering questions; providing training. •Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation. •Verifies operations systems by developing testing methods; conducting and documenting tests. •Improves operations analysis job knowledge by attending training sessions; reading technical publications. Qualifications: •Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers. •Bachelor's Degree in Business Administration OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Compensation: •$47,448 - $94,237 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!