Hiring: Full Time Support Lead Company: Five Below Location: Grand Rapids, MI Job Posted Time: 2026-09-10 13:06:28 About the job Experience: •1 years of management experience •18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws •Minimum 1 years of management experience •At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws Required Skills: •Ensures all crew members are Wowing the Customer through personal contact with customers. •Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. •Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. •Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor. •Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. •Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. •Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. •Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Qualifications: •High School Graduate or equivalent Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!