Hiring: Front Desk/Guest Service Agent Company: Concord Hospitality Enterprises Location: Pittsburgh, PA Job Posted Time: 2026-09-03 14:40:08 Employment Type: Full-time About the job Required Skills: •Assisting guests efficiently, courteously and professionally at all times. •Maintain a high level of service and hospitality. •Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. •Post guest charges, collect payments and follow all cash handling procedures as required by Concord. •Handle guest mail and messages with respect to privacy and professionalism. •Be knowledgeable of the hotel brand and various programs (travel programs, special offers). •Be a great communicator to various departments and management on guest comments and concerns. •Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!