Hiring: Fraud Investigator II, Financial Products Company: Super.com Location: United States Job Posted Time: 2026-09-10 13:11:52 Employment Type: Remote Target Skills & Keywords : AI, Embedded Systems, Regulatory Compliance, SQL, User Experience About the job Experience: •2+ years of relevant experience in fraud operations, financial crime investigations, risk and payment fraud operations, KYC, and/or trust and safety within fintech, ecommerce, payments, or other high-risk transactional environments. Required Skills: •What You’ll Be Working On •Execute operational risk and fraud review workflows across financial products, including identity verification investigations, account risk handling, and escalations tied to Super.com Card, Cash Advance, and related flows. •Perform manual investigations into suspicious behavior, application fraud, account misuse, identity-related risk, negative balance scenarios, chargeback-related abuse, and other loss events affecting financial products, while actioning customer’s accounts. •Monitor fraud, KYC, and operational dashboards to identify trends, exceptions, emerging threats, and opportunities for faster response. •Actively facilitate and support development and refinement of operational procedures, playbooks, and controls that improve consistency, auditability, and decision quality across the Financial Products risk operation. •Identify root causes behind fraud loss, friction, or operational failure and recommend process, policy, tooling, or workflow improvements. •Support escalation handling and response frameworks by helping document incident severity, ownership, and next steps across teams. •Strong working knowledge of fraud prevention concepts, operational risk controls, KYC and identity verification workflows, and case investigation practices. Compensation: •$62,000 - $91,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!