Forward Deployed Engineer (Salesforce & Agentforce)
Cvent - Tysons Corner, VA
Hiring: Forward Deployed Engineer (Salesforce & Agentforce) Company: Cvent Location: Tysons Corner, VA Job Posted Time: 2026-09-12 12:47:58 Target Skills & Keywords : AWS, Apex, Azure, FedRAMP, GCP, HIPAA, Informatica, JavaScript, OAuth, Python, REST, SOAP, Salesforce, ServiceNow, Slack, Snowflake, Systems Integration About the job Experience: •12+ years of overall experience, with at least 5 years leading enterprise Salesforce delivery in a forward-deployed, field engineering, or solution consulting capacity. •At least 5 years leading enterprise Salesforce delivery in a forward-deployed, field engineering, or solution consulting capacity. Required Skills: •Lead end-to-end Agentforce and Data Cloud deployments, from C-suite requirements through production sustainment, as the senior delivery authority. •Design and deploy autonomous agents, prompt architectures, multi-step orchestration flows, and voice/conversational AI solutions on the Salesforce platform. •Strategically drive transition from deterministic Salesforce automation (Flow, Process Builder, triggers) to probabilistic AgenticOps, defining governance, monitoring, and incident response for non-deterministic agents in production. •Build and maintain AI governance frameworks: agent dossiers, intake processes, after-action reviews, and Agentforce-specific SOPs that turn ad-hoc deployments into repeatable sustainment models. •Establish and lead a Salesforce AI Center of Excellence, including enablement programs, certification pathways, and delivery methodology documentation. •Partner with business stakeholders and executives to translate workflow inefficiencies into Salesforce-native agentic solutions with defined, measurable outcomes. •Serve as technical advisor and deal partner to sales and go-to-market teams on Agentforce pursuits and solution framing. •Define and track business impact: adoption, time saved, manual effort eliminated, CSAT improvement, and cost avoidance. Qualifications: •Hands-on production experience delivering Agentforce implementations, including agent design, Prompt Builder, Topics, Actions, and agent testing/governance, not just certifications. •Deep expertise in Salesforce platform architecture: Sales Cloud, Service Cloud, Experience Cloud, Flow automation, Apex, APIs, and integration patterns. •Demonstrated ability to build Salesforce delivery playbooks, operating models, or Centers of Excellence that scale beyond individual engagements. •Demonstrated capacity to operate simultaneously as a C-suite advisor and a hands-on technical authority, credible in both rooms. •Willingness and ability to travel to Cvent offices and customer locations as needed. •Salesforce certifications: Agentforce Specialist, Agentblazer credential, Administrator, Service Cloud Consultant, Experience Cloud Consultant, and/or Salesforce Business Analyst strongly preferred. •Operational familiarity with AgenticOps: agent observability, Severity 1 incident response for non-deterministic systems, prompt governance, and agent lifecycle management on Salesforce. •Scripting or programming ability in Apex, Python, or JavaScript; familiarity with REST/SOAP APIs, OAuth, and SSO patterns. Compensation: •$150,000 - $200,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!