Forward Deployed Engineer

Studycast - Raleigh, NC

Hiring: Forward Deployed Engineer Company: Studycast Location: Raleigh, NC Job Posted Time: 2026-09-16 11:39:57 Target Skills & Keywords : EMR, Python, SQL, Systems Integration About the job Experience: •3 years of experience writing and deploying scripts, automations, or integrations in a real environment (internships, freelance work, or personal projects count). Required Skills: •: Partner with the Customer Success and Support teams to identify manual processes and build automated replacements that are reliable and easy to maintain. •Guided onboarding workflows that walk new customers through implementation steps and reduce back-and-forth between the customer and our internal team. •Automated validation of client data during implementation to help customers complete configuration steps more independently. •Personalized outreach to accounts showing usage gaps, triggered by predefined signals. •Automated collection and categorization of customer feedback across support channels. •Internal Tool Development •: Build and maintain the internal tools our team uses daily, from data queries to deployed applications. •A consolidated dashboard showing account health, support queue status, onboarding stage, and renewal risk. Qualifications: •A degree in Computer Science, Information Systems, Engineering, or a related field — or equivalent hands-on experience. •1–3 years of experience writing and deploying scripts, automations, or integrations in a real environment (internships, freelance work, or personal projects count). •Proficient in Python and SQL: with the ability to write queries, build basic scripts, and troubleshoot when something breaks. •Eagerness to own projects end-to-end and see them through production. •Process Thinking: Ability to look at a manual workflow and identify what should be automated versus what needs a human. •Tool Curiosity: Willingness to explore the right tool for each job — whether that's a script, a low-code platform, or an AI-assisted workflow. •Technical Foundation: Comfortable with Python, SQL, and APIs, and an understanding of what your tools are used under the hood. •Customer Empathy: Build with the end user in mind and care about whether what you ship actually helps. •Ownership Mindset: Follow through on what you build and take responsibility for how it performs. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!