Hiring: Forward Deployed Engineer Company: Mind Robotics Location: Normal, IL Job Posted Time: 2026-09-03 11:04:21 Employment Type: Remote Target Skills & Keywords : Ansible, Bash, Computer Vision, DNS, Docker, Embedded Systems, Git, Linux, Python, Shell, Slack, TCP/IP About the job Required Skills: •We’re hiring a Forward Deployed Engineer to be our hands and eyes onsite at a key customer in Normal, IL. You’ll be responsible for our fleet of data collection devices — diagnosing and repairing devices, provisioning new hardware, troubleshooting networking, and running the diagnostic workflows that keep the system healthy. •This role will start with critical robot data collection devices and then transition into robot deployment support •Provision new hardware by installing and configuring Linux, deploying our software stack, and validating device health before bringing units into production. •Run diagnostic scripts, collect and interpret system logs, and execute command-line workflows to identify root causes of device or network issues. •Configure and troubleshoot local networking (IP, DHCP, DNS, VLANs, Wi-Fi/Ethernet) to ensure reliable device connectivity to our backend. •Serve as the customer’s primary technical point of contact onsite, coordinating closely with HQ engineering and support to resolve issues and feed field learnings back into the product. Qualifications: •Hands-on hardware and software troubleshooting experience, ideally with microcomputers, embedded devices, cameras, or similar single-board computers. •Comfort with Linux system administration: installing distributions, package management, systemd services, file permissions, and basic shell navigation. •Solid functional working knowledge of Bash (and ideally Python) for reading and running simple diagnostic scripts and automating routine tasks. •Solid networking fundamentals: TCP/IP, subnets, DNS, DHCP, basic firewall rules, and fluency with tools like ping, traceroute, tcpdump, and ssh. •Strong customer-facing communication skills and the self-direction to operate independently onsite while staying tightly coordinated with a remote HQ team. •Prior experience in a field service, forward deployed, or solutions engineering role is a plus. •Operational familiarity with DevOps and software infrastructure tools such as Docker, Ansible, Portainer, etc. is a plus. •Operational familiarity with computer vision systems, IP cameras, or industrial IoT deployments is a plus. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!