Forward-Deployed Engineer (FDE), Strategic Accounts

Deepgram - New York, NY

Hiring: Forward-Deployed Engineer (FDE), Strategic Accounts Company: Deepgram Location: New York, NY Job Posted Time: 2026-09-13 10:21:12 Employment Type: On-site Target Skills & Keywords : API Design, Cloudflare, Docker, Embedded Systems, JavaScript, Kotlin, Kubernetes, Python, Rust, Twilio, TypeScript, User Experience About the job Experience: •000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Required Skills: •Most engineering roles ask you to build the platform. This one asks you to build everything between the platform and a customer's success: the solutions, integrations, and tooling that run in production for some of the largest enterprises in the world. •About Forward-Deployed Engineering At Deepgram •Build and ship whatever the solution needs, whether that's an end-to-end service, an integration, internal tooling, or agent and prompt engineering •Design, develop, and maintain production-scale integrations with the third-party systems that your customer runs on (in today's pods: point of sale, loyalty, payment gateways, customer data platforms) •Spend regular time on site with your customer, working directly with their technical and business teams •Monitor, debug, and optimize what you ship in production, including some of the hardest audio environments in voice AI (noisy, multi-mic, drive-thru) •Interface directly with our research and product teams to push the platform where your customer needs it to go, and feed what you learn in the field back into the product •Test changes against live production data and measure whether they move accuracy, latency, and throughput Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!