Hiring: Forward Deployed Engineer Company: AviaryAI Location: Chicago, IL Job Posted Time: 2026-09-11 07:39:02 Employment Type: Contract Target Skills & Keywords : Data Pipeline, Kind, LLM, Python, SQL, TestNG About the job Required Skills: •A forward deployed engineer at AviaryAI takes a signed contract and turns it into a live AI agent making real calls and sending real texts to a credit union's members. Then you make it better until it hits the numbers the client signed up for. •You sit between the client and the platform. You are the person who understands both what the credit union's VP of Operations is trying to accomplish and what the agent is actually doing on call 4,000. Most of the interesting problems live in the gap between those two things. •This is a technical role with a client in the room. It is not a client success role with a technical veneer, and it is not a software engineering role where someone else handles the customer. •Build and launch agents. •Configure the agent for each client's use case: the prompt, the call flow, the transfer and escalation logic, the guardrails, the SMS fallback. Test it against real scenarios before a single member hears it. •Interface directly with the client's technical team to define the data spec, map fields from their core banking system, set up file delivery, and confirm that what comes back to them is what they need. When the file is malformed on a Tuesday morning, you are the one who finds out why. •Read the logs and fix what you find. •When an agent goes silent, interrupts a member, or takes too long to answer, you diagnose it from the call logs and the data. You will run SQL against call health, isolate the failure, and either fix it or hand engineering a precise repro. Qualifications: •One to three years in implementation, solutions engineering, technical support, or data and operations roles where you touched production systems •Python or another scripting language •Contact center, telephony, or conversational AI experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!