Forward Deployed Engineer

Forterra - Carey, ID

Hiring: Forward Deployed Engineer Company: Forterra Location: Carey, ID Job Posted Time: 2026-09-15 13:12:15 Employment Type: Full-time / Remote Target Skills & Keywords : C++, DNS, Embedded Systems, Linux, Python, Root Cause Analysis, Security Clearance, Systems Integration, TCP/IP, Unit Testing About the job Required Skills: •Responsible for maintaining system uptime, supporting deployments, and serving as a technical expert for customers, with a strong focus on root cause analysis, system integration, and continuous improvement. •This role will support extended deployments in operational field environments, including possible active combat zones. •Monitor customer system performance and proactively identify issues across hardware and software components. •Provide on-site and remote support to diagnose and resolve complex system issues, minimizing downtime. •Serve as a primary technical escalation point for customers, particularly for software, and networking-related issues. •Diagnose and resolve issues across systems, networking infrastructure, and software. •Perform log analysis, system health checks, and root cause investigations for recurring or critical failures. •Support system installations, upgrades, patches, and configuration changes in field environments. Qualifications: •5 or more years of relevant experience •B.S. in computer science, engineering, robotics, or related field •Proficiency in Linux systems (command line, system logs, basic administration) •Solid understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls, VPNs) •Strong software troubleshooting skills, including log analysis and debugging •Demonstrated capacity to communicate technical concepts clearly to diverse audiences •Strong documentation and organizational skills •Demonstrated capacity to work independently in dynamic, customer-facing environments •Strong programming skills in languages such as C++ or Python •Solid core software engineering skills: software design, unit testing, debugging Compensation: •$120,000 - $150,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!