Hiring: Forward Deployed Engineer - AI Solutions Engineering Company: Aircall Location: New York, NY Job Posted Time: 2026-09-03 10:18:08 Employment Type: Full-time / Hybrid Target Skills & Keywords : AES, AI, BigQuery, GraphQL, HubSpot, JavaScript, Python, REST, Salesforce, Snowflake, Webhooks About the job Experience: •3+ years of experience in technical consulting, solutions engineering, or integration-focused project management. Required Skills: •Please note, this is not a software engineering role. This is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product Ownership •Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture. •Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors. •Partner cross-functionally with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements. •Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics. •Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope. •Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent. •Champion continuous learning and enablement — train peers, run internal workshops, and document best practices to raise the technical bar across the team. Qualifications: •0-3+ years of experience in technical consulting, solutions engineering, or integration-focused project management. •Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) — able to design and troubleshoot integrations confidently. Even better if you have experience with MCP Servers. •Applied hands-on capability in low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce). •Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring. •Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes. •Excellent communication and stakeholder management skills, translating between technical and business audiences. •A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability. •Operational familiarity with BI and analytics tools (Looker, BigQuery, Snowflake). •Exposure to scripting (JavaScript/Python) for light customization and debugging. •Consistent delivery of high-quality, scalable AI Agent deployments with clear business outcomes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!