Hiring: Fleet Management & Tech Support Company: PassiveLogic Location: Holladay, UT Job Posted Time: 2026-09-10 12:24:31 Employment Type: On-site Target Skills & Keywords : Change Management, Hive, Jira, Linux, Product Management, Root Cause Analysis, ServiceNow, Zendesk About the job Required Skills: •Fleet Management & Tech Support is responsible for leading PassiveLogic's Service Operations organization, ensuring the continuous availability, reliability, and operational excellence of Hive, Autonomy, and deployed customer building automation systems. •This role provides technical support while serving as the primary operational interface between customers, Customer Success, Engineering, Product Management, and Deployment teams. •Operations Leadership •Own day-to-day operations of PassiveLogic's production customer environments. •Ensure operational consistency across all customer deployments. •Develop scalable operational processes as customer deployments increase. •Monitor operational KPIs and continuously improve service delivery. •Establish operational readiness for new products, releases, and customer deployments. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!