Hiring: Financial Services Representative Company: Tactile Medical Location: Minneapolis, MN Job Posted Time: 2026-09-10 11:24:54 Target Skills & Keywords : HIPAA, Medical Billing, Microsoft Excel About the job Experience: •1 or more years of customer service and/or call center experience Required Skills: •Respond to inbound phone calls •Assist patients with resolution of past due account balances •Address patient inquiries regarding insurance claim status, account balance, and account resolution options •Collect patient payment information securely, set up payment plans, and modify existing plans as necessary •Initiate outbound phone calls for breached payment plans because of expired, or expiring soon, payment information •Discuss the Patient Assistance Consideration (PAC) process & eligibility •Update and maintain patient information related to patient billing and collections cycles •Effectively communicate patient issues and grievances through internal reporting system and with cross-functional teams Qualifications: •Previous experience with medical billing, coding, insurance, authorization, and collections •Associate’s degree or equivalent work experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!