Hiring: Field Technician Company: ZOLL Medical Corporation Location: Syracuse, NY Job Posted Time: 2026-09-10 13:29:33 Employment Type: On-site Target Skills & Keywords : Microsoft Office About the job Experience: •Technical Degree (2 year minimum) or equivalent work experience. required Required Skills: •Lead and oversee providing guidance, support to field on-site and PM technicians and performing onsite product support to assigned customer accounts. Product support consists of logistics, deployments, on-site troubleshooting of product, Preventive Maintenance (PM) and software upgrades. Management of software distribution and EDHR updates. •Direct involvement with staffing of department •Product support on-site, via telephone and through field technicians. •Assist customer with application of equipment. •Escalates customer related issues to Service Manager and CQA Account Manager. •Performs troubleshooting on-site and corresponds with ZOLL Tech Support staff to document activity •Must train yearly, a minimum of 40 hours in ZOLL related products and maintain proficiency. •Potential for deployments to other customers in region at the direction of the manager. Qualifications: •Excellent verbal & written communication skills. •90% Up to 90% travel required depending •Prior work experience interfacing with external customers, preferred and Valid driver’s license required and Credit card in good standing for expenses related to travel required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!