Hiring: Field Technician - Seattle, WA (Remote) Company: Retail Imaging Location: Vancouver, WA Job Posted Time: 2026-09-16 11:07:02 Employment Type: On-site Target Skills & Keywords : Microsoft Office About the job Required Skills: •Travel to customer locations to install, maintain, diagnose, troubleshoot, and repair inkjet, sublimation, xerographic, and silver halide imaging technology. Models covered include Fujifilm LP9700, LP5700, DL600-series, and CX3240, and peripherals including computer equipment and software. •Perform preventative maintenance to ensure equipment reliability and performance. •Complete and submit all required deliverables, including call reports, test prints, images, and supporting documentation. •Monitor and review work orders for accuracy, completeness, and proper disposition. •Maintain accurate documentation of service activities, troubleshooting steps, and resolutions in service management systems. •Communicate service updates, ETA changes, and issue resolutions to clients and internal stakeholders. •Escalate complex technical issues when additional support or engineering assistance is required. •Identify recurring issues and recommend process or technical improvements. Qualifications: •Required Experience, Education, Skills, and Abilities •High school diploma or GED equivalent. •At least three years of experience in field service, equipment maintenance, technical support, or a related troubleshooting role. •Solid functional working knowledge of Microsoft Office and experience using service management or ticketing systems preferred. •Strong troubleshooting and analytical thinking skills. •Strong written and verbal communication skills. •Strong attention to detail and documentation skills. •Strong organizational skills and ability to manage multiple priorities. •Valid driver’s license and driving record that meets company insurance requirements, with the ability to operate a company-provided leased vehicle in accordance with company policies. •Ability and willingness to travel, including extended and overnight travel, multi-day assignments, and travel by air or sea nationally or internationally; a valid passport will be required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!