Hiring: Field Technician Company: Atos Location: Dixon, CA Job Posted Time: 2026-09-09 18:03:58 Employment Type: Remote Target Skills & Keywords : Compliance, Move About the job Experience: •2+ years of experience in desktop support, field services, or technical support. Required Skills: •Technical Support •· Provide on-site and remote technical support for network, server and peripheral equipment. •· Diagnose and resolve hardware, software, operating system, and connectivity issues. •· Perform equipment installation, configuration, upgrades, and replacements. •· Troubleshoot wired network connectivity issues. •Field Services •· Travel to customer sites to perform break-fix services, equipment deployments, and technology refresh initiatives. •· Execute device installations, moves, adds, and changes according to established procedures. •· Provide hands-and-eyes support for infrastructure, server, and network teams when required. •Asset & Inventory Management •· Maintain accurate records of hardware inventory and asset assignments. •· Coordinate device receiving, deployment, collection, and disposal activities. •· Ensure compliance with asset management and security policies. •Customer Service •· Deliver professional and responsive support to end users and business stakeholders. Qualifications: •· Associate's degree, technical certification, or equivalent work experience. •· 2+ years of experience in desktop support, field services, or technical support. •· Experience troubleshooting hardware, software, and network issues. •· Familiarity with Active Directory, device management tools, and ticketing systems. •· Valid driver's license and ability to travel to customer locations. •Preferred Qualifications •· CompTIA A+, Network+, or Microsoft certifications. •· Experience supporting enterprise environments. •· Knowledge of ITIL service management practices. •· Experience with mobile device management (MDM) solutions. •· Basic understanding of networking, servers, and cloud technologies. •Skills & Competencies •· Strong problem-solving and analytical skills. •· Excellent customer service orientation. •· Effective verbal and written communication skills. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!