Hiring: Field Services Specialist - Boston, MA Company: Lutron Electronics Location: Boston, MA Job Posted Time: 2026-09-15 17:59:31 Employment Type: Full-time Target Skills & Keywords: Field Services, Electro-Mechanical Systems, Lighting & Shading Systems, Commissioning, Troubleshooting, Electrical Systems, Customer Service, Computer Networking, Microsoft Office, Site Coordination Experience: - 5+ years of combined work/college/trade school experience with an emphasis on electro-mechanical or related field experience required - Experience with troubleshooting electrical systems required - Proven customer service skills including the ability to professionally interface while working on a jobsite with a wide range of customers (contractors, specifiers, etc.) required Required Skills: - Proficiency in computer operation skills including file management, Outlook/Teams and other interpersonal communications software, web navigation, and Microsoft-based productivity software required - Computer networking experience preferred - Master the commissioning, troubleshooting, and repair of all Lutron Commercial Systems - Coordinate and manage site visits with contractors, facility managers, and other stakeholders - Operate independently across diverse commercial job sites - Support the full lifecycle of Lutron products, including diagnostics, repairs, user training, and system upgrades - Act as a subject matter expert for legacy systems and products - Collaborate cross-functionally with engineering, sales, and support teams Qualifications: - High School Diploma or GED equivalent required - Willingness to travel 30% of the time required - Valid driver's license required - Authorized to work in the U.S. without requiring work visa sponsorship Compensation: - Starting pay: $71,000 - $84,000 per year plus overtime, bonus, and car allowance - Benefits include 401k match, health, dental, and life insurance, paid vacation (amount based on tenure with the company), flexible spending accounts, and tuition reimbursement programs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!