Hiring: Field Services Engineer Company: IONNA Location: Orlando, FL Job Posted Time: 2026-09-10 11:35:10 Employment Type: Remote Target Skills & Keywords : Microsoft Office, Salesforce About the job Experience: •3 years of experience in a field service role. Required Skills: •This role requires someone who thrives without direct supervision, takes initiative, and consistently drives issues to resolution. The ideal candidate will be comfortable with both hardware and software technologies and is able to execute effectively against demanding SLAs. •Execute onsite maintenance and repair of IONNA's EV charging hardware and supporting power systems. •Perform recurring site health checks across your service territory to proactively protect the customer experience. •Partner with field service coordinators to prioritize and execute repairs and site checks that meet SLA commitments. •Operate autonomously in the field, managing your own travel, parts inventory, and service priorities. •Complete Field Service Reports accurately and on time. •Troubleshoot equipment failures to root cause and recommend corrective actions that prevent recurrence. •Provide onsite support to our facilities and commissioning teams as needed. Qualifications: •A minimum of 3 years of experience in a field service role. •Break/fix and commissioning training on comparable equipment. •Working familiarity with electrical and electronic concepts and their practical application. •Demonstrated capacity to achieve and maintain IONNA EVSE partners' break/fix and commissioning certifications. •Comfort with computer-based tools, including the MS Office suite and at least one cloud-based ticketing system such as Salesforce. •A critical, analytical approach to troubleshooting and a genuine passion for solving customer issues. •A winning attitude and a demonstrated sense of extreme ownership. •Willingness to travel approximately 80% of each month to IONNA locations, including regular overnight stays depending on site location. •Willingness to serve in an after-hours on-call rotation on a periodic basis. •A valid driver's license and a driving record that meets IONNA's insurability standards. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!