Field Services Engineer

Nova Ltd. - Hillsboro, OR

Hiring: Field Services Engineer Company: Nova Ltd. Location: Hillsboro, OR Job Posted Time: 2026-09-10 14:44:37 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, R About the job Required Skills: •Provide on-site and remote technical support to Nova customers in accordance with Nova’s warranty and service support agreements. •Lead complex equipment escalations, acting as the technical owner in front of customers and internal stakeholders. •Perform installation, commissioning, upgrades, and add-ons for new and existing equipment. •Maintain accurate and timely service documentation, reports, and logs in accordance with Service Manager requirements. •Deliver regular technical and status reports to customers and Nova management. •Provide customer training and retraining to ensure effective tool usage and sustained operational performance. •Ensure a high level of technical know-how among customer operators and engineering teams. •Act as a feedback channel to U.S. headquarters, sharing insights from customer usage, tool performance, and field experience. Qualifications: •Bachelor’s degree in engineering or equivalent practical experience. •Prior experience supporting multi-disciplinary semiconductor manufacturing equipment; metrology tool experience is a strong plus. •Comfortable performing basic data analysis using Excel or similar tools. •Demonstrated capacity to interpret technical and operational data and translate it into actionable insights. •Skilled in building clear, structured narratives around data-driven findings. •Confident presenting technical data and insights to both internal teams and customers. •Solid functional working knowledge of optics, GUI software design, and mechanical systems. •Willingness and ability to travel domestically and internationally up to 25% to support customer sites. •Demonstrated capacity to document, present, and communicate technical findings in a clear, structured, and customer-facing manner. •What Will Make You Successful in This Role Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!