Hiring: Field Service Technician (Production) - Montgomery AL Company: Xerox Location: Montgomery, AL Job Posted Time: 2026-09-13 13:38:49 Employment Type: Remote Target Skills & Keywords : Workday About the job Required Skills: •Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction. •Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment. •Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software. •Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment. •Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices. Qualifications: •Superior time management skills and Reliability. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines. •Valid driver's license, appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check. •This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.  Safety is our top priority especially around electrical components. •Useful certifications for this role. •Comprehensive understanding of our company and customer service culture. •Clear expectations in reference to call load, territory alignment and client satisfaction. •Thorough knowledge base of the equipment and inventory needs to support your territory. •Actively and correctly completing service calls independently. Compensation: •Full medical/dental/vision, wellness credits, and a company contribution to a Health Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!