Field Service Technician
GovCIO - Chantilly, VA
Hiring: Field Service Technician Company: GovCIO Location: Chantilly, VA Job Posted Time: 2026-09-03 14:22:07 Employment Type: Remote Target Skills & Keywords : Configuration Management, Program Management, ServiceNow About the job Experience: •Solid functional working knowledge of enterprise hardware platforms and common networking technologies. •Demonstrated capacity to interpret engineering documentation, technical drawings, wiring diagrams, and installation procedures. •Strong troubleshooting, analytical, and problem-solving skills. •Excellent communication and customer service skills with the ability to support technical and non-technical users. •Demonstrated capacity to lift equipment (up to 50 pounds), work in equipment rooms, and perform physical installation activities. Required Skills: •Assembles, installs and configures systems and equipment in accordance with site assessments and schematics. •Completes system programming and optimization as part of the installation process. •Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. •Provides on-site end-user training on system operation, maintenance and limited troubleshooting. •Travels frequently to customer sites and performs field technician service duties as assigned. •Tests, trains and fields support to customers regarding technical aspects of designated systems and services. •Provides expertise for the resolution of technical problems, troubleshoots products and modifies products to customer requirements. •Reviews system and network configurations to ensure successful implementation of services into production. Qualifications: •High School with 9+ years (or commensurate experience) •DoD 8140 Level II certification (Security+ CE, CCNA-Security, CySA+,CND) Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!