Field Service Technician - Bethleham PA
VERO Biotech - Bethlehem, PA
Hiring: Field Service Technician - Bethleham PA Company: VERO Biotech Location: Bethlehem, PA Job Posted Time: 2026-09-16 17:36:35 Employment Type: On-site About the job Required Skills: •We strive to exceed customer expectations in terms of safety, efficacy, and value by focusing on the science, development, and commercialization of our innovations. •As a Field Operations Technician, you will directly influence service excellence, operational efficiency, financial outcomes, and the successful execution of VERO Biotech’s strategic objectives for high-value accounts. •Directly supports the day-to-day performance of equipment maintenance and service levels to customers •Fully understands the medical devices and can troubleshoot, resolve, and repair issues •Frequently travels to customer sites, presenting professionally and interacting daily with hospital staff regarding devices, managing technical device issues, and customer concerns •Maintains professional presentation and adheres to all internal and external site safety policies, procedures, and regulatory requirements •Performs accurate documentation utilizing internal device/system logs and understanding device/system settings improvement initiatives in accordance with GDP and regulatory expectations •Performs monthly maintenance, calibration, and sensor changes as necessary, adhering to all manufacturer guidelines Qualifications: •High School Diploma or GED required; associate or technical degree preferred •Minimum of one year of equipment repair experience; Certified Biomedical Equipment Technician (CBET) certification preferred. •Minimum of one year of experience in a customer-facing and/or customer service role preferred Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!