Hiring: Field Service Tech II - Lake Charles, LA Company: IGT Location: Lake Charles, LA Job Posted Time: 2026-09-13 11:11:14 Target Skills & Keywords : Root Cause Analysis, Security Clearance About the job Experience: •3 - 5 years of experience in a customer service related position. •3 - 5 years of experience in technical repairs. •5 years of experience in a customer service related position. •5 years of experience in technical repairs. Required Skills: •Responsible for maintaining and servicing IGT equipment at casino locations for the Lake Charles Louisianna area. You will be responding to customer locations to deliver supplies and to install, remove, or repair IGT equipment and communication devices. •Performs advanced troubleshooting to identify, resolve, and provide root cause analysis. •Performs installations and conversions with minimal supervision. •Perform and/or assist on signage and merchandising installs with high proficiency. •Perform configuring to all progressive controllers and merchandising equipment with high proficiency. •Serves as customer contact on technical and service-related issues. •Performs self-inventory audits with minimal variances. •Assists with determining and defining daily objectives for site specific product installations, maintenance, and customer support. Qualifications: •High school degree or GED equivalent required. •Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors. •Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds. Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. •Building collaborative relationships •Self-leadership •Time Management Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!