Hiring: Field Service Tech I Company: IGT Location: Minnehaha County, SD Job Posted Time: 2026-09-17 05:11:14 Target Skills & Keywords : Security Clearance About the job Required Skills: •Responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices. •Lead and oversee transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner. •Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle. •Maintain equipment to promote continuous operation of IGT equipment. •Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. •Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch. •Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items. •Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon. Qualifications: •High school degree or GED equivalent required. •1 or more years of experience in a customer service related position •1 or more years of experience in technical repairs •Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors. •Building collaborative relationships •Self-leadership •IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!