FIELD SERVICE SPECIALIST

Vantive - Mississippi, United States

Hiring: FIELD SERVICE SPECIALIST Company: Vantive Location: Mississippi, United States Job Posted Time: 2026-09-10 14:23:04 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Visio About the job Required Skills: •Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols. •Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills. •Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments. •Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly. •Plan and order necessary parts for service and maintenance, maintaining proper inventory control. •Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques. •Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction. •Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues. Qualifications: •Demonstrated ability to work independently to effectively manage assigned territory. •Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers. •Excellent verbal and written communication skills required. •Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint). Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!