Hiring: Field Service Representative Company: GILLIG Location: Cleveland, OH Job Posted Time: 2026-09-10 14:57:41 Target Skills & Keywords : Project Management About the job Experience: •3 years of experience in the Commercial Bus Industry •Minimum 3 years of experience in the Commercial Bus Industry Required Skills: •IN THIS ROLE YOU WILL •Travel to customers’ location in the Ohio area but may be required to travel outside that region as needed throughout the United States •Partner with our customers to inspect new buses after delivery and repair or adjust any issues as necessary •Interface directly with customers to understand concerns about buses in-service of any age and facilitate investigation into root cause and development resolution plan •Diagnose electrical and/or mechanical defects on buses and repair as needed •Troubleshoot supplier issues and facilitate resolution •Perform and document failure analysis using field reports, photos as well as failed material analysis •Act as liaison between customer and factory for resolution of difficult product issues Qualifications: •Bachelor’s degree in Engineering, Business Administration or equivalent is preferred •Read blueprints and electrical schematics •Demonstrated capacity to mentor and train Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!