Hiring: Field Service Representative Company: Skyways Location: Austin, TX Job Posted Time: 2026-09-17 00:22:01 Employment Type: Contract / Remote Target Skills & Keywords : Asana, Cargo, Firmware, Linux, Security Clearance, Slack About the job Experience: •3+ years maintaining and supporting real aircraft or UAS in the field (Group 3 UAS or similar a plus) Required Skills: •This is the job that keeps our aircraft flying after the sale. As a Field Service Representative, you're Skyways on the ground at a customer's site: deploying the aircraft, maintaining it, and fixing what breaks so their missions stay on schedule. When an aircraft goes down, you're the one who gets it back up. •Deploy to customer sites as Skyways' on-site rep and keep aircraft available, mission-ready, and flying against a 95%+ readiness bar •Perform scheduled and unscheduled maintenance: multi-fuel power-system service and swaps, batteries, motors, ESCs, and consumables, per the maintenance manual •Troubleshoot mechanical, electrical, RF/datalink, and firmware issues in the field, and fix them on the spot when you can •Escalate what you can't solve to MRO and Engineering with real context (symptoms, tail number, config, flight data) and drive it to resolution •Hit our service commitments: acknowledge issues fast and restore aircraft-down situations first •Keep the records honest: daily logbooks, maintenance history, and per-tail configuration control, current every day •Stand up new sites and redeployments: setup, systems install, functional check flights, radio/datalink checks, route validation, rehearsals, and handover Qualifications: •Strong mechanical foundation, plus electrical, RF/datalink, and basic software/firmware troubleshooting •Comfort with small internal-combustion or multi-fuel engines •Demonstrated capacity to read, and actually use, technical manuals, schematics, and wiring diagrams •Someone who can run a remote site solo: safety-minded, self-directed, and calm when an aircraft is down •Willingness to travel up to :75%, including extended international trips, sometimes on short notice; valid U.S. passport and driver's license •Able to lift :50 lbs and work outdoors in the conditions the mission runs in Disciplined about documentation: logbooks and configuration records don't slip •Comfortable with the tools we run support on (Slack, Asana, Airtable, Google Workspace) •Able to obtain any customer- or contract-required security clearance •FAA Part 107 and/or BVLOS operations experience •A&P license or an equivalent airframe/powerplant background Compensation: •Flexible work environment (work from home / hybrid options) •Escalate what you can't solve to MRO and Engineering with real context (symptoms, tail number, config, flight data) and drive it to resolution Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!