Field Service Implementation Specialist
Flow Control Group - Denver Metropolitan Area
Hiring: Field Service Implementation Specialist Company: Flow Control Group Location: Denver Metropolitan Area Job Posted Time: 2026-09-10 12:01:10 Employment Type: Full-time / Remote Target Skills & Keywords : Microsoft Office, Project Management, Salesforce, Six Sigma About the job Experience: •3 years in this field or 5 years of field service support. Required Skills: •Works closely with Service leads, Brand managers, IT, and 3rd parties to come up with business requirements and process priorities •Working closely with the Training / Education department to develop training material on proper use of the FSM system and Field Service Strategy by key roles •Training and development of service management on use of tools and best-in-class field service management processes and strategy •Provides project management oversight of FSM implementations •Works with Operating Group and Brand leaders to develop forecasting capabilities and solutions to understand business outlook across the sales channel •Performs analysis and develops key Performance Indicators to evaluate the effectiveness of field service engagement, field tech surveys and other statistics that drive performance •Identifies further business needs and develops and presents solutions. •Performs other related duties as assigned by management. Qualifications: •Salesforce.com Field Service Consultant Certification a plus •Demonstrated experience training/mentoring service techs and managers. •Proven ability to document field complaints and apply appropriate solutions. •Proficient in Microsoft Office Suite. •Understanding of Lean Six Sigma methodologies a plus. •Proficient in gathering and writing business requirements. •Associate (Preferred) or business experience equivalent Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!