Hiring: Field Service Engineer - User Support Company: Hyve Solutions Location: Nevada, MO Job Posted Time: 2026-09-17 00:46:16 Employment Type: Remote Target Skills & Keywords : Agile, DNS, TCP/IP About the job Experience: •4 years of experience in IT support, field service, or a similar technical role. Required Skills: •Provide onsite user support for hardware, software, network access, and general IT issues across office and manufacturing areas. •Manage and maintain user accounts, permissions, and access controls across Hyve systems and applications. •Perform minor server support, including basic troubleshooting, monitoring, patch coordination, and escalation to corporate IT when needed. •Support local infrastructure such as workstations, printers, scanners, badge systems, and production‑floor terminals. •Document issues, resolutions, and system changes to maintain accurate records and support continuous improvement. •Coordinate with corporate IT teams to ensure alignment with security standards, policies, and system configurations. •Assist with onboarding and offboarding tasks, including equipment setup, account provisioning, and access removal. •Monitor system performance and proactively identify issues impacting users or production operations. Qualifications: •2–4 years of experience in IT support, field service, or a similar technical role. •Solid functional working knowledge of Windows OS, Active Directory, permissions management, and basic server administration. •Operational familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VLANs). •Strong troubleshooting skills and ability to resolve issues independently. •Excellent communication and customer‑service skills. •Demonstrated capacity to lift equipment (up to :40 lbs), stand/walk on the production floor, and support a dynamic environment. •Detail‑oriented with strong documentation and organizational habits. •Demonstrated capacity to work onsite full‑time and support occasional after‑hours needs as business requires. Compensation: •Flexible work environment (work from home / hybrid options) •Comprehensive health, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!