Hiring: Field Service Engineer/ Service Desk Engineer -CT Company: Omega Systems Location: Stamford, CT Job Posted Time: 2026-09-16 14:30:33 Employment Type: Full-time / Remote Target Skills & Keywords : Windows Server About the job Experience: •3 years of experience in IT, ideally in a Managed IT Services environment. Required Skills: •Provide second-tier technical support on-site at client locations and from our office. •Troubleshoot and repair PC, laptop, printer, and network hardware and software issues. •Administer and maintain Microsoft Windows Server installations and network equipment. •Ensure timely and accurate logging, prioritization, assignment, and tracking of incidents and service requests. •Work directly with senior Omega Systems technical staff to resolve escalated issues in server, SAN, and network environments. •Provide consultative services to customers, including design, development, and analysis of IT systems to meet customer requirements. •Document problems, resolutions, and customer environments in Omega Systems' ticketing system (ConnectWise). •Maintain certifications related to job requirements as outlined by Omega Systems. Qualifications: •Minimum of 3 years of experience in IT, ideally in a Managed IT Services environment. •Strong experience with Microsoft applications, operating systems, and troubleshooting. •Proven ability to install and troubleshoot HP, Dell, and Lenovo desktops, laptops, and server equipment. •Demonstrated capacity to troubleshoot network devices such as switches, wireless access points, and security appliances. •Excellent written and verbal communication skills with a focus on customer service. •Strong multitasking and time-management skills in a fast-paced work environment. •A Bachelor’s degree in Information Technology, Network Administration, or a related field is preferred but not required. •Previous Client on-site experience strongly preferred Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!