Hiring: Field Service Engineer 1 Company: Rapiscan Systems Location: Laredo, TX Job Posted Time: 2026-09-12 12:29:31 Employment Type: Full-time / On-site Target Skills & Keywords : Firmware, Microsoft Office, Security Clearance About the job Experience: •0-3 years experience •3 years experience Required Skills: •Perform service and maintenance for Rapiscan systems, as requested by Field Service Managers. •Follow Field Service contract requirements for response time, information reporting and customer management. •Communicate with customer up to and during system corrective and preventative visits to ensure work is executed according to plan and in alignment with Rapiscan's business objectives. •Communicate with Customer Service Coordinators to ensure on time delivery of parts and materials. •Maintain and carry Field Service Tool Set. •Complete timely reporting of labor, expense and materials to support relevant service contract requirements and company policy. •Complete and ensure proper distribution and storage of all required Work Order forms, Site Acceptance Test documentation, radiation survey documentation and other documents per company policy, including any specific customer contractual requirements (as needed). •Follow company safety program requirements. Qualifications: •A.S. in Electronic Technology or Engineering with Mechanical Engineering experience. •Technical degree or, demonstrable mechanical ability and knowledge. •Previous experience may be substituted for the Technical Degree. •Basic knowledge / skills of Analog, Digital, and Mechanical systems. •Networking hardware and software literacy. •Database management and programming, software / firmware protocols. •Demonstrated capacity to effectively manage both technical and administrative functions. •Strong written and verbal communication skills (multi-lingual is a plus). •Good working knowledge of Microsoft Office suite. •Solid functional working knowledge of ERP system (D365 preferred). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!