Hiring: Field Operations Technician Company: Kargo Location: Atlanta, GA Job Posted Time: 2026-09-14 13:18:41 Employment Type: On-site Target Skills & Keywords : Computer Vision, Linux, PowerShell About the job Experience: •3+ years of experience servicing industrial equipment, vehicles, utilities, robots, or similar. •Expertise in mechanical, electrical, and optical troubleshooting. Preference for someone who has worked across all three systems. •High availability for short-notice domestic travel. This role will involve both planned and unplanned service visits. Service visits can extend outside of normal business hours. •Preference for someone who has serviced equipment in warehouse and/or factory environments before. •Strong communication and documentation skills. Must be able to provide direction to contractors and explanations to customers. Required Skills: •Travel to customer facilities and lead inspection, installation, and servicing visits for Kargo’s customers. •Install Kargo towers and other hardware products at customer facilities. •Coordinate with contractors at customer sites for electrical work, forklift modifications, and installation assistance. •Coordinate tower and tool shipping from Kargo inventory to customer sites. •Interface directly with Manufacturing to provide configs and specs determined from site visits to customers. •Interface directly with our Product and Hardware teams to make engineering recommendations to simplify installation and relevant features. •Interact with customers at on-site visits. This is not a sales role and most customer visits will include people from Kargo’s Sales, Product, and Customer Success teams. Still, this role will involve coordinating with customers to discuss timing and installation preferences. •High expectation for travel, you must be comfortable with near 90% travel. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!