Hiring: Field Engineering Manager Company: Slip Robotics Location: Norcross, GA Job Posted Time: 2026-09-09 18:04:09 Target Skills & Keywords : Make, PATs About the job Required Skills: •Direct Team •Lead, mentor, and develop a team of 3–5 Field Engineers — setting clear performance expectations, individual growth paths, and a team culture grounded in disciplined engineering practice. •Establish the operating cadences that make the team predictable: structured escalation paths, weekly standups, escalation reviews, and 1:1s that replace reactive firefighting with a defined, repeatable workflow. •Define and own the diagnostic procedures that Field Engineers follow when resolving product failures in the field — from initial triage through root cause confirmation to repair validation. Every technician who encounters a known failure mode should have a clear, tested procedure to follow. •Build and maintain a Repair Standards Library covering all SlipBot and SlipLift failure modes: step-by-step remediation procedures, required tooling, and expected outcomes. This library is the team's institutional memory — it must be current, not archival. •Convert individual expertise into documented, repeatable standards accessible to the entire organization. Knowledge that lives only in someone's head is a liability. •Own hiring and onboarding for future Field Engineers as the team scales with Slip's growing fleet. •Cross-Functional Partners •Ensure that field-observed failures reach Service Engineering with sufficient documentation — symptom, context, frequency, and operational impact — to support meaningful root cause investigation. •Serve as the field's authoritative voice in cross-functional RCA sessions, design reviews, and product development discussions. Translate field observations into engineering-quality inputs without requiring Field Engineers to own the engineering work. •Partner with Service Engineering on RCA intake protocols, resolution validation, and feedback loops — ensuring fixes developed upstream are validated in the field and outcomes are reported back. •Translate monthly fleet health findings from Service Engineering into actionable field execution: updated repair standards, new diagnostic procedures, and targeted campaigns. •Partner with Applications Engineering to ensure fleet-wide technical standards flow into site-specific deployment configuration sheets at the time of new customer onboarding — reducing failures born from inconsistent commissioning. •Identify configuration or installation pat Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!